Accessibility statement

This accessibility statement applies to the Gwent Coroner Service website, known as www.gwentcoroner.co.uk

This website is run by Newport City Council. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without text spilling off the page
  • navigate most of the site using just a keyboard
  • navigate most of the site using speech recognition software
  • listen to most of the site using a screen reader 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability or any accessibility requirements.

How accessible this website is

To help as many people as possible, we have been using the Web Content Accessibility Guidelines (WCAG) 2.1 requirement. These guidelines are recognised all over the world as the gold standard for making a website accessible and usable for everyone.

We have chosen to target WCAG 2.1 AA requirement for all our web properties.

However, we know that some parts of this website are not fully accessible.

  • Colour contrast needs improving on certain items. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email  
  • call  

We’ll consider your request and advise within 10 days. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected] 

Your email will reach our communications team who will look into the issues you describe and respond if necessary.

When reporting accessibility issues with our site, please include:

  • A description of the problem
  • A link to where you’re experiencing the problem
  • What software and computer you are using 

This is only for telling us about accessibility problems. If you'd like to contact us about something else, and you need a response, please use our contact us page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility 

Gwent Coroner Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Content that’s not within the scope of the accessibility regulations

Third-party applications 

We require that any new third-party systems we commission for the website are Web Content Accessibility Guidelines 2.1 AA compliant.

However, third party applications are partly or wholly out of our control and so may not conform to the same levels of accessibility as the rest of the website.

Third-party applications include:

  • iTrent (job vacancies)
  • Abavus (My Newport/My Council Services)

Preparation of this accessibility statement 

This statement was prepared on 7 January 2026. 

This statement was last reviewed on 30 January 2026.

This website was last tested on 30 January 2026. The test was carried out using the platform Siteimprove. 

We scored 93.1/100 for accessibility, 100% is compliant for level A WCAG 2.1 checks, 95% is compliant for level AA WCAG 2.1 checks, and 59.5% is compliant for level AAA WCAG 2.1 checks. 

We aim to improve the overall accessibility score and levels AA and AAA further.

Have a question?

If you haven't found what you're looking for or need more information, please get in touch.